The website www.papetelle.com and its subdomains, hereinafter referred to as the “Site”, is owned and managed by Method Print Atelier SRL, a company organized under Romanian law, with its registered office in Timișoara, str. Moldovei 22, office address: Gheorghe Asachi 13, Timisoara, with the following identification details: VAT no. RO 39674156, registered at the Trade Register under no. J35/2567/26.07.2018

Contact email: he***@*******le.com.

DEFINITIONS AND TERMS
Seller – Method Print Atelier SRL, RO39674156, J35/2567/26.07.2018.

Buyer, Client – any natural person over 16 years old or legal entity placing an order on the www.papetelle.com site, regardless of whether they have created an Account.

User – any natural person over 16 years old or legal entity registered on the Site, who has agreed to the specific clauses of the site in the General Terms and Conditions section.

Account – the section on the Site consisting of an email address and password that allows the Buyer to place Orders and contains information about the Client/Buyer and the Buyer’s history on the Site (Orders, invoices, etc.). The User is responsible for ensuring all information entered when creating the Account is accurate, complete, and up-to-date.

Favorites – a section of the Account that allows the Buyer/User to create lists of Goods and Services they wish to follow for a potential purchase.

List – the section in Favorites where the Buyer/User can add Goods or Services they want to follow for a potential purchase and can later delete or add them to the shopping cart (“My Cart”).

Site – the online store hosted at the web address www.papetelle.com and its subdomains.

Order – an electronic document that serves as a form of communication between the Seller and the Buyer whereby the Buyer expresses their intention to purchase Goods and Services from the Site.

Goods and Services – any product or service listed on the Site, including those mentioned in the Order or agreed upon by both parties through electronic communication, to be provided by the Seller to the Buyer as a result of the Contract.

Print Approval – approval given by the beneficiary (Client/Buyer) on the digital draft, in writing via email, after which the printing process begins (followed by finishing and assembly, if applicable).

Contract – the distance contract concluded between the Seller and the Buyer without the simultaneous physical presence of the Seller and the Buyer.

A legally binding contract between the Seller and the Buyer is concluded only when the Seller sends the final “Order Finalized” email confirming that the order has been processed. The placement of an order, order confirmation, or payment processing alone does not constitute contract formation. The Seller reserves the right to cancel any order before sending the “Order Finalized” confirmation.

Content – includes:

All information on the Site that can be visited, viewed, or otherwise accessed via electronic equipment;
The content of any email sent to Buyers by the Seller via electronic means and/or any other available means of communication;
Any information communicated by any means by an employee/partner of the Seller to the Buyer according to the contact information specified or not by the Buyer;
Information about the Goods and/or Services and/or the prices charged by the Seller during a certain period;
Data relating to the Seller or other privileged data.
My Cart – a section of the Account that allows the Buyer/User to add Goods or Services they wish to purchase at the time of adding or at a later time.

Courier – any public or private entity providing fast courier services.

Review – a written evaluation by the holder or beneficiary of a Good or Service, drafted based on their personal experience and ability to make qualitative comments and state whether the Good or Service meets the specifications mentioned by the manufacturer.

Rating – a way of expressing the satisfaction level of a Client/Buyer regarding a product. The rating is expressed in stars, with each Good receiving a score from one to five stars. The Seller reserves the right to publish a rating and/or review only from Buyers.

USER AGREEMENT
Accessing, visiting, and using this website is subject to the Terms and Conditions of use and implies your explicit acceptance without limitations or qualifications.

Method Print Atelier SRL, as the Author/Administrator of the www.papetelle.com website and its subdomains, reserves the right to suspend, modify, update, and review at any time, without prior notice, parts of the content of this website, as well as these Terms and Conditions and the Privacy Policy, by updating them. Method Print Atelier SRL also reserves the right to restrict users’ access to part or all of its content.

If you do not meet the eligibility conditions or if, for any reason, you do not agree with the terms, conditions, and policies of the Site, please discontinue using it immediately. By using or attempting to use this Site, you agree to the terms, conditions, and policies of the Site and meet the eligibility conditions.

CONDITIONS OF USE OF THE WEBSITE
Method Print Atelier SRL may modify, reposition, remove, or add portions to this site at any time. The materials on this site are provided “as is” and “as available” without any express or implied warranties. The Seller does not guarantee or have any obligation related to the use or results of the use of the content or materials on this site regarding accuracy, correctness, or safety.

Although Method Print Atelier SRL continuously strives to ensure the quality and accuracy of the information published on the site with a duty of diligence, Method Print Atelier SRL cannot guarantee, expressly or implicitly, the content, software, or products and services offered/published on the Site. Method Print Atelier SRL does not guarantee the completeness or usefulness of the information on this site. Method Print Atelier SRL does not guarantee that the functions contained in the materials available on this site will be uninterrupted or error-free, that inaccuracies or materials will be corrected, that the site or server providing them are free of viruses or other harmful components. Method Print Atelier SRL is not liable, under any circumstances, for any direct or indirect damages, for any personal, pecuniary, or any other type of damage suffered as a result of using or interrupting the use or the lack of regularity of the information provided by the site.

You agree to indemnify Method Print Atelier SRL for any legal or extrajudicial actions and to cover the legal costs and any other expenses that may arise from your breach of these terms and conditions.

INTELLECTUAL PROPERTY RIGHTS
This site is protected by copyright and is safeguarded by the Copyright and Related Rights Act and by intellectual and industrial property laws. Any text or graphic material you copy, print, or download is licensed to Method Print Atelier SRL exclusively for personal, non-commercial use, provided you do not modify or delete the copyright notice, trademark, or other intellectual property notices.

The content, including but not limited to logos, stylized representations, commercial symbols, static images, dynamic images, texts, multimedia content presented on the Site, are the exclusive property of Method Print Atelier SRL, reserving all rights obtained in this regard directly or indirectly (through licenses of use and/or publication). The content for which Method Print Atelier SRL has a non-exclusive right of use/publication (including but not limited to fonts, stock images) is the intellectual property of the respective authors, also protected by national and international copyright and intellectual property laws in force.

The products and services offered by the Seller remain its property, and their acquisition does not transfer intellectual or copyright rights. The graphic templates sent to the Client/Buyer for print approval remain the exclusive property of the Seller, and the Client/Buyer does not have the right to use them for any purpose other than viewing and granting print approval. Thus, printing and/or modifying them (including but not limited to removing watermark symbols) is prohibited.

We are delighted if you appreciate the content on the Site and want to share it with others (share on social media channels or any other online or offline channels), but any content taken from the Site or its associated social media channels under legal conditions must be accompanied by the text: “source: Papetelle” (or equivalent). For citation in the electronic environment, it is mandatory to mention the link papetelle.com, with an active link to the site papetelle.com. Citation is limited to 150 words.

Using any of the elements listed above without the explicit written consent of Method Print Atelier SRL is punishable according to the legislation in force.

No content transmitted to the Client/Buyer, by any means of communication (electronic, telephone, etc.) or obtained by them through accessing, visiting, and/or viewing the Site constitutes a contractual obligation from Method Print Atelier SRL and/or an employee of Method Print Atelier SRL who mediated the transfer of Content, if it exists, towards that content. The exception is the order confirmation from the Seller, which implies the start of the Contract or other communications transmitted by the Seller that are already part of an ongoing contractual obligation.

The content transmitted by the User/Client/Buyer (including but not limited to entries for promotional contests organized wholly or partially by Method Print Atelier SRL, suggestions, reviews, feedback, creative ideas, know-how, or any other materials that do not include personal and/or sensitive data) is considered non-confidential and can be used, distributed, published, edited, manipulated by creating derivative works, translated by the Seller at any time, without restrictions, in any medium (online or offline) without any limitation, and may authorize other persons concerning these. The Seller will have the freedom to use any idea, concept, know-how, or technique contained in this information for any purpose, including but not limited to developing, producing, promoting, and marketing products and other elements incorporated in this information without offering any compensation to the User/Client/Buyer for the information they transmitted. Copyright on the photographic content transmitted by the User/Client/Buyer remains with them, and Method Print Atelier SRL implicitly receives all usage rights mentioned in these Terms. The exception is content transmitted for which it was expressly requested and agreed in advance by both parties to remain confidential and exclusively the property of the user/client/buyer, without granting usage rights to the Seller beyond those minimally necessary to fulfill the order (internal pre-print editing/processing, print). In the most common (but not only) scenarios, Method Print Atelier SRL automatically receives the right to use this content to promote itself on any online or offline channel (reviews, feedback, client images – the latter with the author’s mention if possible, etc.) and to improve its products and services or to develop new ones. As a general practice, we will not publish on the Site or social media channels products incorporating images of identifiable persons transmitted by the Client without their written consent (e.g., couple images, newborn/minor images, etc.).

The User/Client/Buyer is solely responsible for the accuracy, reliability, and veracity of the content they transmit. They are not entitled to transmit content (primarily photographs, but also any other type of content) that could infringe on privacy, publicity, or copyright rights unless they have permission from the owner of those rights and/or the persons (or parents or legal guardians, if applicable) displayed in the photographs. Additionally, you may not send any photograph or any other type of content that could lead to civil or criminal liability under applicable law or expose Method Print Atelier SRL or its legal partners to the threat of such liability. We reserve the right to delete, move, edit images, or suspend viewing or printing of content (images, etc.) if, at our discretion, we consider any submission to be abusive, defamatory, inciting hatred, violence, discrimination, or violating copyright laws, trademarks, or privacy, or not appropriate or likely to lead to civil or criminal liability.

The Seller reserves the right not to respond to comments posted on the Site or associated social media channels, as well as to filter, approve, or delete any comments that either contradict these Terms and/or applicable law or are considered (at the Seller’s discretion) to be spam, malicious, false, etc.

You are solely responsible for the content of any comment you make on the Site or associated social media channels. You agree that no comment submitted by you:

Will infringe any rights of any third party, including copyright, trademark, intellectual property rights, privacy rights, or other rights;
Will be or contain defamatory, illegal, abusive, or obscene material, will not promote hatred, racism, violence, and will not constitute a breach of trade/business secrets to a third party;
Will disparage the products or services of the Seller or any third party;
Will be spam;
Will include links directly associated with illegal activities (including but not limited to: data phishing, viruses, etc.).
Additionally, you agree not to submit any personal information (other than your name and/or email address in the dedicated fields on the Site) in comments, reviews, or messages posted by you on this Site.

RESERVATIONS AND LIMITATIONS OF LIABILITY
Method Print Atelier SRL WILL NOT be liable in any case for any indirect, incidental, special, or punitive damages, including but not limited to damages for lost profits, data use, or other intangible assets (including negligence) or any other legal theory, even if Method Print Atelier SRL has been informed of the possibility of such damages, resulting from accessing, using or being unable to access or use the Site, products or services offered by the Seller, from any changes made to the site, products or services or from unauthorized access or alterations of your data. You expressly acknowledge that the Seller is not responsible for the defamatory, offensive or illegal conduct of other users or third parties and that the risk of injury caused by the foregoing rests entirely with the User/Client/Buyer. Furthermore, Method Print Atelier SRL has no liability to you or any third party for third-party content uploaded or downloaded from the site. You agree that Method Print Atelier SRL’s total liability for all claims arising from using the Site, products, or services offered by the Seller is limited to the amounts you have previously paid to the Seller.

SALES POLICY
All information used to describe the products and/or services available on the Site (static/dynamic images/illustrations/texts/multimedia presentations/etc.) does not represent a contractual obligation from Method Print Atelier SRL, and is used exclusively for presentation purposes. Additionally, depending on your monitor/display type and settings, colors may differ from those of the tangible product.

Access to place an Order is allowed to any Client provided that they agree to and comply with the terms, conditions, and policies of the Site/Seller. According to the applicable law, there is no minimum order on the Site, but the Seller reserves the right to charge an additional fee for the preparation and packaging service in the case of low-value orders. This fee and its threshold are mentioned specifically in the description of each product when it exists.

In the case of Clients with a history of 1 (one) or more Orders refused at the courier or not picked up from the courier, the Seller reserves the right to request advance payment for subsequent orders, as well as the cost of return shipping for orders they refused to pick up from the courier.

By placing an Order, the Client agrees to the electronic communication form – email – through which Method Print Atelier SRL conducts its operations on the Site. Seller’s confirmations (order acceptance, order status, etc.) as well as Client’s confirmations (print approval, etc.) will be transmitted exclusively in writing, via email. The Seller has the freedom to manage the received information without being required to provide justifications for this.

The Seller does not consider an Order unconfirmed by Method Print Atelier SRL to have the value of a Contract at any time.

The Contract is considered concluded between Method Print Atelier SRL and the Client/Buyer and comes into effect at the moment the Client receives from Method Print Atelier SRL, via email, the notification of order confirmation.

If the Products/Services requested by the Client are no longer available/in stock (partially or entirely), the Seller will replace them with equivalent items or refund the amount paid by the Client (by mutual agreement). In the case of refunding the amounts paid by the Client/Buyer, the Sales Contract will be considered concluded at that moment, without further obligations of the parties. Each Order transmitted by the Client/Buyer will be treated separately (as a new Contract in the case of its acceptance by the Seller or an unconfirmed order refused). For example, if the Client sends an order that is accepted and fulfilled, then returns to supplement the units of the previously purchased product(s) (or wants other products/services) but these are no longer in stock/available, only the second order is refused by the Seller or refunded to the Client if it was paid for and they do not want equivalent products/services – the first contract for the first order is considered concluded previously. Additionally, if errors are found on the Print Approval after printing and/or delivery of the goods, reprinting the order will be at the Client’s expense and is considered a new contract, the first being already concluded.

The Seller reserves the right to contact the Client/Buyer to request a Review/Feedback related to the purchased Good or Service. The request will be sent to the email address entered by the Buyer in the Account. In this way, the Buyer contributes to informing other possible Users/Clients/Buyers on the Site and actively participates in developing new Services and detailing the characteristics of the Goods as completely as possible. Providing this Review/Feedback is optional and will not be financially rewarded by the Seller.

All prices for Goods and/or Services presented on the Site are expressed in euros (EUR) and include VAT. In the case of online payments, the Seller is not/cannot be held responsible for any additional costs incurred by the Buyer, including but not limited to currency conversion fees applied by the bank issuing the card, if the currency of issuance of the card differs from EUR. The responsibility for this action lies solely with the Buyer.

The displayed price is the final purchase price, non-negotiable. The Seller reserves the right to offer volume or loyalty discounts (partners, etc.) in certain situations, at its discretion.

The price can be modified by the Seller at any time, without prior notice, and reserves the right to launch occasional promotional offers or offer preferential discounts in cases established according to its own rules (complying with the applicable legislation).

The Seller warns that there are situations when, due to site malfunctions or errors, the price displayed on the Site may not be the real one. In these cases, the Seller will inform the Client of the correct price and reserves the right not to confirm the Order request. The Seller will not manufacture and sell products below the production cost. The only exception is when the Seller, as part of its own marketing and promotion policy, organizes giveaway contests or sends materials to potential partners or clients.

ORDER
The Client can place Orders on the Site by adding the desired Goods and/or Services to the shopping cart, followed by completing the Order by making the payment through one of the explicitly indicated methods. Once added to the shopping cart, a Good and/or Service is available for purchase to the extent that there is stock available for it. Adding a Good/Service to the shopping cart, without completing the Order, does not entail the registration of an order, implicitly nor the automatic reservation of the Good/Service.

By completing the Order, the Buyer agrees that all the data provided by them, necessary for the purchase process, are correct, complete, and true at the date of placing the Order and has all legal rights to use remote payment methods (including but not limited to: owning the bank card used or having the explicit consent of the cardholder used).

By completing the Order, the Buyer consents that the Seller may contact them by any available/approved means of communication in any situation where it is necessary to contact the Buyer.

The Seller may cancel the Order placed by the Buyer, following a prior notification addressed to them, without any subsequent obligation of any party to the other or without any party being able to claim damages, in the following cases:

Non-acceptance by the issuing bank of the Buyer’s card, of the transaction, in case of online payment;
Invalidating the transaction by the card processor agreed by Method Print Atelier SRL, in case of online payment;
The data provided by the Client/Buyer is incomplete and/or incorrect;
Consecutive deliveries for previous failed orders (refused at the courier, etc.).
The Buyer has the right to withdraw from the Contract, respectively, to return a Good or renounce a Service, within 14 calendar days, without invoking any reason and without incurring any costs other than the delivery costs. Thus, according to OUG no. 34/2014, the return period of a Good or renunciation of a Service expires within 14 days from:

The day the Buyer takes physical possession of the goods (or the last piece – in case of delivery of a product consisting of multiple lots or pieces).
If the Buyer decides to withdraw from the Contract, they will send the request using the return form found at https://papetelle.com/return-policy/ or will send an email directly to he***@*******le.com.

If the Client/Buyer requests withdrawal from the Contract within the legal withdrawal period, they must return any gifts that accompanied the respective product. If the Order is paid, the Seller will refund the amount within a maximum of 14 (fourteen) days from the date the Seller is informed by the Buyer of their decision to withdraw from the Contract and the receipt by the Seller of the returned products (both conditions must be met, except when the Seller has waived the second in writing). The amount will be returned as follows:

For Orders paid with an online card -> by refunding to the account from which the payment was made or by issuing an electronic voucher, at the Buyer’s choice;
For Orders paid with Op/cash on delivery/iTransfer/Bank card -> by bank transfer or by issuing an electronic voucher, at the Buyer’s choice;
For Orders paid by consumer credit -> cancellation/recalculation of the installment contract.
The Seller may delay the refund until the sold Goods are received.

If a Good and/or Service ordered by the Buyer cannot be delivered by the Seller, the Seller will inform the Client/Buyer of this fact and will refund the Buyer the value of the Good and/or Service, within a maximum of 7 (seven) days from the date the Seller became aware of this fact or from the date the Buyer explicitly expressed their intention to terminate the Contract.

The returned product must be in exactly the same condition in which it was delivered and received, with all initial labels intact and accompanied by the accessories/gifts with which it was delivered. Returns of products that show signs of wear or use, scratches, chips, hits, mechanical/electrical shocks, missing accessories, or are unsealed are not accepted. If the returned product does not reach the Seller in the same condition as when it was sent, the Seller reserves the right to draw up a report analyzing the product’s value reduction. If it is found that the product’s value has decreased, the amount of this decrease will be charged to the client. The client is responsible for contacting the courier to pick up the return. More details about the return policy can be found on the “Return Policy” page and are considered an integral part of this document.

ATTENTION! – GOODS/SERVICES FOR WHICH THE RIGHT OF WITHDRAWAL IS NOT ENSURED:

According to the applicable legislation, the following are exempt from the right of withdrawal from the Contract:
Service contracts, after the complete provision of the services, if the execution started with the prior explicit consent of the Buyer and after they confirmed that they were aware they would lose their right of withdrawal after the complete execution of the Contract by the Seller;
The supply of Goods and/or services whose price depends on financial market fluctuations that the Seller cannot control and that may occur during the withdrawal period;
The supply of Goods made to the Buyer’s specifications (including Goods cut to the requested dimensions) or clearly personalized;
The supply of Goods that are likely to deteriorate or expire rapidly;
The supply of sealed Goods that cannot be returned for health protection or hygiene reasons and that have been unsealed by the Buyer;
The supply of Goods that, after delivery, according to their nature, are inseparably mixed with other items;
The supply of sealed audio or video recordings or sealed computer software which were unsealed after delivery;
The supply of newspapers, periodicals, and magazines, except for subscription contracts for the supply of such publications;
The supply of digital content.
Some of the products sold on the Site (such as wax seals, ribbons cut to the requested dimensions, etc.) fall under Art. 16, letter c, of OUG no. 34/2014: “products made to the consumer’s specifications or clearly personalized” – therefore, these CANNOT be returned.

Additionally, the Seller reserves the right to refuse the acceptance of returns in case of abuse (repeated returns).

Information regarding product characteristics is available on the product pages of our Site. Legally, the content of the Site does not constitute a proposal for a purchase contract but a presentation of our offers. Therefore, if you place an order through the Site, your order constitutes an offer to purchase a product listed on this Site. Your order is followed by our acceptance as described below.

Orders can be placed through the Site papetelle.com or by email at he***@*******le.com. To order on the Site, you will go through a simple process, at the end of which you will confirm the order by pressing the “submit order” button. The button will clearly indicate that placing the order implies your obligation to pay. Before confirming the order, you are always informed about the total price to be paid and you will always have the possibility to check and possibly correct the order.

After placing an order, you will receive an email confirming receipt and registration of your order (“Order Receipt”). This does not mean that this order has been accepted. As established above, your order constitutes an offer to purchase made by you for a product/service listed on our Site. All orders are subject to our acceptance. The contract between you and us will only be formed after we accept your order. The contract will only refer to those products for which we have accepted the order placed by you, and we will send you an explicit confirmation of order acceptance by an email informing you that we can fulfill your order (“Order Confirmation”). If we cannot fulfill a contract due to insufficient product stock, technical error, or discrepancies found during the manufacturing or shipping process, we will inform you of this situation and will refund the amounts paid by you for these products, if applicable, according to the refund provisions in the section regarding your statutory rights of withdrawal provided in these Conditions, within at most 7 days from the date you communicated your decision to terminate the contract.

Similarly, orders placed directly at our email address are treated.

IMPORTANT!
All personalized/custom-made orders will be paid in full by the Client/Buyer in advance, with printing/cutting/manufacturing/realization beginning only after the Seller receives the payment for the Products/Services ordered by the Client/Buyer and obtains the print approval from the Client where applicable.

PROOFING – Personalized Printed Products
After placing the Order and its acceptance by the Seller, the Client will receive the digital draft/proof of the personalized product (including but not limited to: cards, printed envelopes, etc.), which will include the text, data, and any possible modifications requested and sent by the Client. Generally, changing the characteristics of non-vector graphic elements is not possible (e.g., changing the shape or color of an illustration element initially created in watercolor). The Seller reserves the right to refuse an Order if the Client requests changes that cannot be made. Additionally, in some cases, if the requested changes are extensive, the Seller may offer these changes only for an additional cost, in addition to the cost of the unchanged product. Any additional costs will be communicated to the Client before executing the changes, and they have the right to approve or reject the changes and the associated costs.

After receiving the digital proof, it should be reviewed with maximum attention. Any changes requested by the Client must be sent in writing via email before confirming the Print Approval. To simplify this process, please send, as concisely as possible all the necessary details and modifications for personalization. Each email sent by the Client with modification requests implies a revision of the graphics. The first 3 (three) revisions are offered by the Seller at no additional cost to the Client, with subsequent revisions being charged punctually depending on their complexity. The cost will be communicated to the Client before executing the revisions, and they have the right to continue or not the design revision process.

After confirming the Print Approval, the responsibility for the text’s correctness lies exclusively with the Client. The printed text will have the exact same content as on the Print Approval, including but not limited to: diacritics, spacing, font, text, etc.

Delivery Method
The ordered product will be delivered to the Client/Buyer via a door-to-door courier. The Seller will ensure proper packaging of the Goods and will ensure the transmission of accompanying documents (either physically in the package or electronically).

The delivery cost for products from the Site is determined by the courier company, will be displayed on the Site at the time of placing/completing the order, and is borne by the client. In some situations, explicitly mentioned on the order form, at the Seller’s discretion, the transport cost will be borne by the Seller (e.g., promotional campaigns, orders exceeding a certain predefined value).

We deliver within the European Union. 

The Client will be contacted by the Courier in advance to confirm their presence at the address specified at the time of Order validation.

The Client agrees to be present at the delivery address indicated, during the selected time slot (or specified by the courier if it is not possible to opt for a time slot), otherwise, they will bear the transport cost for a possible new delivery. The time slot, if it can be requested, can be modified after selection, only with the Courier’s consent.

The delivery is considered fulfilled by Method Print Atelier SRL when the ordered products are handed over to the Client/Buyer at the address selected at the time of Order placement.

The delivery details of the Products/Services, including but not limited to the necessary delivery time, do not constitute a contractual obligation from Method Print Atelier SRL, without any party being able to claim damages, in case any party may be or is prejudiced in any way from the breach of these details. Unfortunately, the Seller has no control over the services provided by courier/transport companies and cannot assume any guarantee for them.

Delivery Timeline
The dispatch term is a maximum of 5 working days for products in stock that are not personalized and manufactured according to the client’s specifications and 20 working days for the rest of the products.

The Seller will notify the Client/Buyer when the package has been shipped and will communicate the tracking number (AWB) if possible.

From the moment the package is handed over to the courier, the products can reach the Client/Buyer in 2-10 working days (except Saturdays, Sundays, and legal holidays) at the address provided by the client. The Seller cannot guarantee a delivery timeline.

Method Print Atelier SRL reserves the right to modify the delivery terms.

Payment Method
The price, payment method, and payment term are specified in each Order. The Seller will issue an invoice to the Buyer for the Goods and Services delivered, with the Buyer’s obligation to provide all the necessary information for issuing the invoice in accordance with the law.

The Seller processes online payments through a third party specialized in this payment processing service: Stripe.

The Client’s/User’s/Buyer’s payment card data will not be accessible to Method Print Atelier SRL and will not be stored by Method Print Atelier SRL but by the integrated payment processor on the Site or by the transaction authorization institution or another entity authorized to provide card identification data storage services, about whose identity the Client/User/Buyer will be informed before entering the data.

The entity authorized to provide card data storage services is Stripe.

In certain cases, to maintain transaction security, when registering the Order, the Buyer will be asked to authorize the payment by re-entering the account password or using the fingerprint in the case of mobile terminals that have this option.

For transaction security reasons, the Client/User/Buyer is advised not to stay logged in on the Site and not to set the automatic login option on mobile devices. Disclosure of the access password to the account is not permitted, and it is recommended to use a strong security password (e.g., at least eight characters, including uppercase letters, lowercase letters, numbers, and special characters).

Commercial Communications
The buyer/user/client can modify their option regarding the agreement given to the seller for commercial communications containing general and thematic information, including information regarding offers or promotions, as follows:

By accessing the unsubscribe link displayed in commercial communications received from the seller;
By contacting the seller.
After purchasing a good or service, the seller will send the buyer/user commercial communications regarding the order, the order data, and its status.

Transfer of Ownership
Unless otherwise agreed by the Seller and Client, ownership of the tangible Products will be transferred upon delivery, after payment by the Client at the location indicated in the Order (understanding delivery as the signing of the receipt of the transport document provided by the Courier). Any other elements (including but not limited to: graphic design elements, software, illustrations, etc.) used in the production of the products, as well as the digital graphic files resulting from the customization of an existing design or creating a new one, remain the property of the Seller. The Client/Buyer has no right to scan, alter, and/or reproduce for commercial purposes the received products, regardless of their nature (tangible or digital), and does not obtain any intellectual property rights or copyrights over them.

Assignment and Subcontracting
The Seller may assign and/or subcontract a third party for Services related to fulfilling the Order (including but not limited to: production – in whole or stages, transport), without requiring the Client/Buyer’s consent. The Seller will always be responsible to the Buyer for all contractual obligations.

Warranty
All Goods sold by Method Print Atelier SRL are new and are either entirely produced by the Seller, personalized through various printing, cutting, etc., techniques, or manufactured, finished, or personalized by other partner companies or purchased from other suppliers. All services provided by Method Print Atelier SRL are made to order by the Seller or collaborators.

The Seller guarantees the conformity of the products according to the applicable legislation – considering their presentation on the Site, quality, type, parameters, purpose, and content. Non-conformity is not considered if it originates from materials provided by the Client. Therefore, when confirming the Print Approval, the Client implicitly assumes the correctness of the information. The Seller is not responsible for any errors in form and/or content or any other nature not reported by the Client before confirming the Print Approval. Any request to reprint materials/products due to errors already present on the Print Approval will be executed at the Client’s expense. Depending on the type and settings of the monitor/display used by the Client, colors may appear different from those of the finished product; colors can also be influenced by the whiteness of the chosen paper and other factors – these differences are NOT considered non-conformities. Small imperfections resulting from the manual production of a product are not considered non-conformities (including but not limited to: manual finishes such as wax seals, textile accessories like bows/ribbons, cutting and trimming; handmade paper by third parties used for printing products, etc.).

We make every effort to provide the best images and descriptions, but unfortunately, we cannot guarantee that all colors and details in the Site images are 100% accurate representations of the product, and dimensions might be approximate in some cases.

The Courier is responsible for any damaged packages during transit.
It is the Client’s responsibility to order the products in time according to their own needs, with the Seller not being responsible for delays that do not derive from its direct fault (including but not limited to: print approval with errors, courier company delays, force majeure, etc.).

Any complaint regarding product conformity must be made by written notification, via email, within 48 hours of receiving the package. If the delivered Products or Services provided do not comply with the technical specifications and/or the print approval, the Seller will bring the Products and/or Services to conformity within a maximum term equal to the execution term of the Order specified in these Terms, or will refund their value paid by the Buyer if bringing to conformity is not possible, without charging the Buyer for any costs related to these operations.

Notifications and Information for Users
As a user, you understand and agree to the following responsibilities:

To provide true, accurate, and complete data about yourself to process the order.
As a user, you agree not to do the following:

Publish materials containing viruses or other programs with the intention of destroying this system or any information that is part of this system.
Publish copyrighted materials if you are not the author or do not have the author’s permission to publish the material.
Publish defamatory, obscene, threatening, or malicious materials towards another user, individual, or legal entity, or materials or information prohibited by legal provisions in force.
Publish an image or statement that contravenes legal norms in force.
By accessing forms on the Site through which you transmit your personal data to request information, place online orders, or participate in various actions (informational, promotional, advertising, entertainment, etc.) organized by Method Print Atelier SRL, you declare that you agree for the requested personal data to be collected, stored, and processed by Method Print Atelier SRL.

More information about how we collect, store, and process personal data can be found on the “Privacy Policy” page.

Links to Other Sites

Method Print Atelier SRL makes no representations regarding the content of any of the sites mentioned on www.papetelle.com (or its subdomains) that you may access. When accessing a site that does not belong to the network of sites operated by Method Print Atelier SRL, please note that the site is independent of Method Print Atelier SRL, and Method Print Atelier SRL does not control the content of that site and does not assume and accept responsibility for its content or use.

Fraud
Any attempt to access a user’s personal data or to alter/modify the content of www.papetelle.com, to affect the server on which the site runs, will be considered an attempt at fraud, reserving the right to file a criminal complaint against those who have tried the described actions.

Fraud also constitutes placing an order with a false address or false identification data. In this case, the competent authorities will be notified to resolve the case.

Legal Information – Applicable Legislation and Jurisdiction
These Terms and Conditions and the use of this Website are governed by the laws of Romania. In case of a dispute, an amicable resolution will be attempted within 30 (thirty) working days from the date of the complaint being registered with Method Print Atelier SRL. If this is not possible, the disputes will be resolved by the competent Romanian courts in Timișoara.

Force Majeure
Neither party will be liable for non-performance of its contractual obligations if such non-performance is due to a force majeure event. Force majeure is an unforeseeable event, beyond the control of the parties, which cannot be avoided.

If within 15 (fifteen) days from the date of its occurrence, the respective event does not cease, each party will have the right to notify the other party of the termination of the Contract by law without either party being able to claim damages from the other.

Termination
This Agreement (under the title “Terms and Conditions”) is in effect until terminated at your request or that of Method Print Atelier SRL. You can terminate this agreement at any time by ceasing to use this site, provided that prior use has complied with the conditions of this agreement. Method Print Atelier SRL may terminate this agreement at any time, without prior notice, and consequently refuse your access to the site, at its discretion, for any reason, including but not limited to non-compliance with the terms and conditions of this Agreement. Upon termination of this Agreement, either by you or by Method Print Atelier SRL, you must immediately destroy all downloaded materials or obtained through other methods from this website, as well as all copies of these materials, made under the terms of this agreement or by other methods.

If any of the above clauses are found to be void or invalid, this will not affect the validity of the other clauses.